Privacy Policy | Choldhon

1. Introduction

Choldhon ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at choldhon.world ("the Website") or engage with our services.

We act as a data controller for the personal information we collect through our Website and services. This means we determine the purposes and means of processing your personal data.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Information You Provide to Us

Contact information (name, email address, phone number, postal address)
Account information if you create an account with us
Communications you send to us
Information provided when completing forms on our Website
Business information when you engage our services
Payment information when purchasing our services

2.2 Information We Collect Automatically

Technical information, including your IP address, browser type and version, time zone setting, operating system and platform
Information about your visit, including the full URLs, pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
Information collected through cookies and similar technologies (see our Cookies Policy)

3. How We Use Your Information

We use your personal information for the following purposes:

To provide our web development services and fulfill our contractual obligations
To respond to your inquiries and provide customer support
To process payments and prevent fraudulent transactions
To send you service-related communications
To improve our Website and services
To customize your experience on our Website
To send you marketing communications (with your consent)
To comply with legal obligations
To protect our rights, property, and safety, and the rights, property, and safety of others

We process your personal data based on one or more of the following legal grounds:

Performance of a contract when we provide services you have requested
Our legitimate interests in operating, improving, and securing our business and Website
Compliance with our legal obligations
Your consent, where applicable

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Website. These technologies help us understand how visitors use our Website, personalize content, and improve our services.

For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

5. Data Sharing and Disclosure

We may share your personal information with:

Service providers who perform services on our behalf (such as hosting providers, payment processors, and analytics providers)
Professional advisors (such as lawyers, accountants, and insurers)
Law enforcement agencies, regulatory bodies, or other third parties when required by law or to protect our rights
Potential buyers in the event of a sale, merger, or acquisition of our business

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our service providers to use your personal data for their own purposes.

6. Data Security

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorized access, alteration, and disclosure. These measures include:

Encryption of sensitive data
Secure networks and systems
Regular security assessments
Access controls and authentication procedures

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

8. Your Rights

Under data protection laws, you have rights regarding your personal data, including:

Right to access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request that we correct inaccurate or incomplete personal data.
Right to erasure: In certain circumstances, you can request that we delete your personal data.
Right to restrict processing: In certain circumstances, you can request that we restrict the processing of your personal data.
Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to object: You can object to our processing of your personal data in certain circumstances.
Rights related to automated decision-making: You have rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We may need to verify your identity before responding to your request.

9. International Data Transfers

We may transfer your personal information to countries outside the United Kingdom or European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the relevant authorities.

10. Children's Privacy

Our Website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take steps to delete the information.

11. Third-Party Links

Our Website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

By email: info@choldhon.world
By phone: +44 113 295 6408
By mail: 23 Park View Avenue, Leeds LS6 2AH, United Kingdom

If you are not satisfied with our response to your concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, or another relevant supervisory authority.